Privacy Policy

1. Introduction

CHAINARA ("we," "our," or "us"), operated by EXFIL, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our blockchain threat intelligence platform and related services.

2. Information We Collect

2.1 Personal Information

• Account registration information (email address, name)
• Authentication credentials
• Payment information (processed securely through Stripe)
• Communication preferences

2.2 Usage Information

• Log data (IP address, browser type, device information)
• API usage statistics and patterns
• Feature interaction data
• Search queries and investigation patterns

2.3 Blockchain Data

• Public wallet addresses you analyze
• Transaction data from public blockchains
• Risk assessments and fraud reports you submit

3. How We Use Your Information

• Provide and maintain our services
• Process transactions and manage subscriptions
• Improve and personalize user experience
• Send service updates and security alerts
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Aggregate data for analytics and research

4. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our services
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers or acquisitions
• Consent: With your explicit consent
• Aggregated Data: Non-identifiable aggregated data for research or analytics

5. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Secure development practices
• Incident response procedures

6. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Account data is retained for the duration of your subscription plus a reasonable period afterward. You may request deletion of your personal data at any time.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request corrections to inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information, please refer to our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or concerns, please contact us at: